RedSky Blog

9-1-1 Doesn't Always Work. We Make Sure it Does.

In the wake of recent legislation changes, we're sure you are researching how your company can comply with new federal E911 regulations.  Weighing the differences between providers can be overwhelming, especially if the offerings appear to be similar. 

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We find most people think 9-1-1 just works regardless of where you call from, whether you're at home, on a campus, or on the eighteenth floor of a high rise.  However, wires can get crossed when you have a centralized call server, multiple buildings, work-from-home employees, and other enterprise nuances. This can lead to 9-1-1 calls being routed to the incorrect call center, confusion about the location of the caller, and delays in emergency response. 

The new FCC E911 legislation was passed in order to prevent the above from happening. However, we recognize that this is not something you want to have to think about; it's not your core business. That's why we're here to help. 

RedSky is here, so you DON'T have to think about 9-1-1.  When it comes to protecting your mobile workforce and keeping your company compliant with new legislation, we do the work for you.  Our job is to implement solutions that will FIND the location of the caller, ROUTE their call to the nearest emergency call center, and NOTIFY the appropriate personnel within your organization of a 9-1-1 call taking place along with detailed information about the call.

We develop our solutions to work with your enterprise for years to come, so once you install our solutions, you won't have to think about E911. So, what makes RedSky the best choice to take care of 9-1-1 for your company?

For starters, we ONLY care about 9-1-1.  Providing E911 solutions is just a small facet of our competitors' portfolios.  Our entire mission is providing E911 to the enterprise space, and has been for over twenty years.  We anticipated the growing need for a cloud based E911 solution and became the first company to automatically track location and route 9-1-1 calls to any PSAP in the USA via the cloud. Since then, we have remained focused on being at the forefront of E911 technology. We've issued multiple patents for our location determination capabilities, so your employees and visitors can be found when it matters most. 

RedSky's E911 solutions have integrations with Cisco, Microsoft, Avaya, and Unify. RedSky also offers solutions that are PBX agnostic, making implementation with your existing voice environment simple and seamless. Many companies are now facing large migrations from digital to fully IP environments. This process can render many employees vulnerable by leaving major gaps in emergency location data. RedSky's ability to work with various servers allows for a smoother and safer migration process, never leaving your workforce vulnerable in an emergency. 

If Kari's Law and RAY BAUM's Act has you wondering if you're out of compliance, contact us and we can provide all the information you need to know about how these regulations affect you.  Furthermore, RedSky's commitment to E911 ensures your corporation remains future-proof. We are constantly maintaining our solutions so they keep your company protected and compliant with the most up-to-date legislation. With RedSky, you won't have to think about whether your company is in compliance, you will be. 

Fill out our Quick Start Guide to see how RedSky's solutions can work in your unique enterprise. 

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