RedSky Blog

Avaya Engage 2020

We've been speaking a lot about the move towards collaborative communications this year, and it is clear Avaya's newest offering is no exception.  We are at Avaya Engage this week, and we're hearing lots of discussion around the benefits of migrating to the cloud and how communication systems can encourage a highly collaborative environment.  Avaya's newest Cloud Office UCaaS solution offers cloud services, as well as collaborative capabilities.  

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When considering any major shift in your enterprise's communication system, it is important to also consider the security of your workforce.  When someone dials 9-1-1 from your enterprise network, that call should go to the nearest Public Safety Answering Point (PSAP), and the caller should be able to be located.  Our expectation of 9-1-1 is that it works; make sure this is the case for your enterprise moving into the future of communications. Especially when migrating to a system that facilitates more remote workers than ever, your company will need a dynamic E911 solution that can track your mobile endpoints. 

RedSky is here to help your enterprise easily get an E911 solution up and running.  We work with your Avaya environment, whether you are in the midst of migration or are working with a hybrid deployment.  We make purchasing simple by working with your Avaya resellers, as well as being an official tested solution on the DevConnect Marketplace.   

Our solution, E911 Manager®, can seamlessly integrate with Avaya and other leading call servers to track phone location movement and monitor for 9-1-1 calls; it then automatically updates phone locations in regional ALI databases.  E911 Manager® offers two deployment architectures: on-premise or as a service through RedSky's managed private cloud. Providing detailed phone location information can significantly reduce emergency response time, reducing corporate liability and the risk of civil litigation.  Automation saves labor cost and eliminates error-prone manual location updates. Paired with E911 Anywhere®, E911 Manager® can save thousands in trunking costs.

Our solution, E911 Anywhere®, routes 9-1-1 calls from any call server or PBX in the country, validates and sends the detailed location of callers to emergency dispatchers, and notifies on-site personnel of 9-1-1 calls in progress.  E911 Anywhere® is quick and easy to install. For any size of enterprise interested in affordable E911 compliance, E911 Anywhere® provides an excellent solution. There are no capital costs, no servers to buy and no maintenance to purchase.

In addition to keeping your enterprise mobile and protected, RedSky's E911 solutions keep you compliant with newly enacted FCC E911 legislation.  To learn more about recent regulatory changes, read more here.  

Check out how RedSky can work for your Avaya environment.  We are here to make E911 easy for your enterprise.  

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