RedSky Blog

The FCC adopted a Report and Order on August 1, 2019. These regulations, which provide rules for Kari's Law and Ray Baum's Act, may be more stringent than the current Connecticut E911 legislation. 

However, if your state's regulations are in fact more stringent than federal legislation, the state law then takes precedence. In essence, always aim to comply with the more stringent regulations. 

The new FCC regulations are MORE STRINGENT than the current Connecticut state law, which we discuss below.

Countdown to Federal E9-1-1 Legislation…

Are you prepared for when the new federal E9-1-1 legislation goes into effect this September? We will be discussing a different state every Thursday, so you can get the most up-to-date E9-1-1 information about your state's requirements, what this means for you, and what you can do to become compliant. This week we are highlighting the state that is Full of Surprises, Connecticut. 

Connecticut currently E911 Requiements...

As of this writing, a private company, corporation or institution may provide private 911 service to its users, provided it has adequate resources, the approval of the Office of State-Wide Emergency Telecommunications and the municipality in which it is located, and a qualified private safety answering point. CT Statute 28-25b. 

All states now require…

On August 1, 2019, the FCC adopted a Report and Order detailing rules for Kari's Law and the Ray Baum Act. We, at RedSky, are still in the process of distilling every detail outlined in the Report and Order, however it is clear that there will be requirements for automatically providing “dispatchable location” for 9-1-1 calls from MLTS devices. Additionally, all phones must be able to directly dial 9-1-1 without any additional digit, prefix, or trunk-access code beforehand, such as ‘9'. Furthermore, capable MLTS devices from which 9-1-1 is dialed must provide a notification to a central location at the facility where the system is installed alerting another person or organization to the existence of an emergency call. 

What this means for you and your business...

If you are a business in Connecticut, and someone calls 9-1-1 from a phone within your private enterprise, you are allowed to provide a privatized 9-1-1 service. If you do provide a privatized service, there already exist regulations about providing the exact location of that call, as well as sending that call to the appropriate Private Safety Answering Point. However, the FCC regulations strengthen these rules, and will further outline liabilities in terms of providing “dispatchable location” for any 9-1-1 call coming from any MLTS, whether part of a privatized system or not. As businesses trend toward mobility, a solution that tracks soft-phone locations and routes remote calls becomes even more imperative. RedSky Technologies does exactly this for your company, so you can continue to expand your business without boundaries while complying with state, and now federal, legislation. 

We cover…

RedSky works with some of the largest companies in the world, equipping them with technology to confidently grow into the future. We protect some of the largest organizations in the country. The largest insurance companies, banks, governments at local, state, and federal levels, school districts and universities, medical centers, and even airlines all trust RedSky to provide them with comprehensive E9-1-1 protection. These companies work with us because we allow them to focus on running and growing their unique organizations, while we focus on building and providing the best E9-1-1 solutions.

Are you prepared for E9-1-1? Ask your Director of IT / HR about what your plans are for this legislation, and emergency preparedness.