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Countdown To Federal E911 Legislation: Massachusetts

The FCC adopted a Report and Order on August 1, 2019. These regulations, which provide rules for Kari's Law and Ray Baum's Act, may be more stringent than the current state of Massachusetts E911 legislation. 

However, if your state's regulations are more rigid than federal legislation, the state law then takes precedence. In essence, always aim to comply with the more precise regulations. Look out for our coming blog, where we will be outlining exactly what the FCC Report and Order means for businesses. 

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Countdown to Federal E911 Legislation…

Are you prepared for when the new federal E911 legislation goes into effect this September? We will be discussing a different state every Thursday, so you can get the most up-to-date E911 information about your state's requirements, what this means for you, and what you can do to become compliant. This week we are highlighting the state that wants you to “make it yours”: the Spirit of America, Massachusetts.

Massachusetts requires...

As of July 1, 2009, all new or substantially renovated ECS such as Centrex, PBX and hybrid telephone systems must route emergency calls to the appropriate PSAP and provide ANI and ALI for every 9-1-1 call.  The level of detail required for ALI data and exemptions are outlined as well.

All states require…

Kari's Law was enacted in February 2018, and requires that all phones must be able to directly dial 9-1-1 without any additional digit, prefix, or trunk-access code beforehand, such as ‘9'. Also, the system from which 9-1-1 is dialed must provide a notification to a central location at the facility where the system is installed alerting another person or organization to the existence of an emergency call.

What this means for you and your business...

If someone calls 9-1-1 from a phone within your enterprise, your business is liable for providing the exact location of that call. You are also responsible for the proper routing of all 9-1-1 calls, meaning the call must be routed to the nearest PSAP in order to dispatch first responders appropriately. As businesses are trending toward mobility and implementing VoIP services, a solutionthat tracks soft-phone locations and routes remote calls becomes even more imperative. RedSky Technologies does exactly this for your company, so you can continue to expand your business without boundaries while complying with state, and soon to be federal, legislation. Additionally, RedSky's on-site notification technology will bring your company into compliance with Kari's Law.

We cover…

RedSky works with some of the largest companies in the world, equipping them with technology to confidently grow into the future. We protect some of the largest organizations in the country. The largest insurance companies, banks, governments at local, state, and federal levels, school districts and universities, medical centers, and even airlines all trust RedSky to provide them with comprehensive E911 protection. These companies work with us because we allow them to focus on running and growing their unique organizations, while we focus on building and providing the best E911 solutions.

Are you prepared for E911? Ask your Director of IT / HR about what your plans are for this legislation, and emergency preparedness.

E911 Solutions for Your State

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