RedSky Blog

How Can E911 Help Your Business?

E911, or Enhanced 9-1-1, was developed in order to more accurately locate a person who has dialed 9-1-1.  Relying on a person in an emergency to articulate their exact location can oftentimes lead to delays in response times or incorrect dispatching.  

Furthermore, the address associated with many company phones defaults to the billing telephone number location, rather than the address where the phone is physically located.  If this is the case, emergency calls are routed to a dispatcher nearest to the billing telephone address, which can sometimes be as far as across state lines.

E911 offers a solution to this problem by finding and sending the caller's location data to the correct Public Safety Answering Point (PSAP), enabling responders to find the site of emergency more quickly and accurately than traditional 9-1-1 services allow. 

Get your FREE eBook: Fast Track to E911 Compliance

Many businesses might not be aware of the necessity of E911, and are perhaps under the misleading impression that 9-1-1 should simply work when dialed.  Others may know about E911, but believe it will be too demanding of a project to begin. Unfortunately, for some of our customers, it took an incident to catalyze their interest in an E911 solution.  

We understand that beginning an E911 project can seem daunting, especially if you don't know where to begin.  However, we are here to help. Being proactive about implementing an E911 solution doesn't have to be difficult, and can offer your business multifold benefits.  

RedSky has been a leader in E911 for over twenty years.  We offer E911 solutions for enterprise spaces that future-proof your company.  RedSky integrates with your system no matter where you are on your path to the cloud.  Whether you are in the midst of a migration, or have updated to a fully IP environment, our E911 solutions work with your system now, and anticipate the future of cloud-based communication systems.

RedSky protects your mobile workforce.  We can find and route emergency calls for all your remote workers, whether they are out to lunch with a client, working from home, or on the road.  Furthermore, we can track the location of your workforce as they move throughout the enterprise - allowing your company to untether from the traditional office experience.  We also notify security personnel of ANY emergency call placed from your network.  Receiving a real-time screenpop, SMS, or email alert keeps your company aware of any incidents, whether it comes from on or off premise.  

RedSky keeps your business compliant with FCC regulations.  The FCC recently adopted a Report and Order that will require all businesses to comply with Kari's Law and RAY BAUM's Act.  These regulations necessitate implementation of E911 solutions by as early as February 16, 2020. RedSky's solutions keep your company compliant with Kari's Law and RAY BAUM's Act, as well as compliant with virtually any E911 regulations to come.  If you'd like more information about these legislations, read more here.  

RedSky is here make E911 as easy as possible for your business.  If you are curious about where to begin, fill out our QuickStart to E911 Guide here.  You can also reach out to us with any questions at or (312)-432-4300.

Popular Posts